Ordering
Simply browse our Shop page, add items to cart, and proceed to checkout. You can also order directly via WhatsApp.
Orders can be modified within 1 hour of placing, before they enter preparation. Contact support immediately.
Payment
We accept UPI, credit/debit cards, net banking, wallets and Cash on Delivery for select pincodes.
Yes, all transactions are secured with industry-standard encryption via trusted payment gateways.
Delivery
Yes, we deliver to 500+ cities with temperature-safe packaging to keep sweets fresh in transit.
Metro cities: 1-2 days. Other locations: 2-4 days, depending on pincode serviceability.
Freshness & Storage
All sweets are prepared fresh in small batches and shipped within 24 hours of preparation.
Store in an airtight container, refrigerated, and consume within the shelf life mentioned on the product page.
Returns & Refunds
Being perishable, sweets are not returnable. However, damaged or incorrect items are replaced or refunded.
Approved refunds are processed within 5-7 business days to the original payment method.
Bulk Orders
Yes, special pricing is available for weddings, corporate gifting and festival bulk orders. Visit our Bulk Orders pages.
Gift Boxes
Yes, you can add a free personalized greeting card at checkout for any gift box order.
Customization
Absolutely! Use our Build Your Own Box tool on the Gift Boxes page to handpick your favourite mithai.
Festival Orders
Yes, we recommend pre-booking at least 5-7 days before major festivals to guarantee availability.
Account Issues
Use the "Forgot Password" link on the login popup to reset your password via email or OTP.