Everything you need to know

Sweet answers, clearly served

Ingredients, ordering, delivery, gifting and product care—all in one place.

Home/FAQs
Products & freshness

About our mithai

Are all products vegetarian?

Yes, our sweets and savouries are vegetarian. Product pages identify any special dietary attributes.

Do you use pure desi ghee?

Our desi ghee collection uses pure ghee. Other products may use milk fat or recipe-specific ingredients, clearly listed by product.

How long do sweets remain fresh?

Shelf life varies from 2–3 days for fresh Bengali sweets to 10–15 days for selected kaju and dry-fruit sweets.

Do you offer sugar-free sweets?

We offer no-added-sugar dry-fruit selections and limited sugar-conscious options. Please check ingredients if you have a medical restriction.

Orders & delivery

Getting your order

Where do you deliver?

We serve Delhi, Noida, Gurugram, Ghaziabad and Faridabad, with pan-India delivery for selected travel-friendly products.

Is same-day delivery available?

Yes, for selected Delhi NCR PIN codes and orders placed before the daily cut-off.

Can I schedule a future date?

Yes. Scheduled delivery is recommended for festivals, weddings and larger gift orders.

What payment options are accepted?

UPI, major cards, net banking and cash on delivery where serviceable.

Gifting & support

Personal and business gifting

Can gift boxes be customised?

Yes. Choose the box, assortment, message, sleeve and branding based on quantity and lead time.

Do you handle multiple delivery addresses?

Our corporate team supports address collection and coordinated multi-city dispatch.

How do I report an issue?

Call or WhatsApp us with your order number and clear photos within four hours of delivery.

Still need help?

Our team is available daily from 9 AM to 10 PM.

Contact us